If you wish to return a product for any reason other than a defect (ie wrong size ordered, aesthetic reasons, etc) you may do so within 14 days of receipt of the product and we will refund you the full cost of the product less the shipping charges. In the event your order qualified for free shipping, we will deduct the actual cost of shipping from the refund.
To qualify for return the product must be returned in its original packaging with no evidence of use.
The customer is responsible for the cost of return shipping.
Delivery and Damaged Shipments
Be sure to inspect all deliveries immediately upon receipt. In the event of shipping damage, write down and take photos of any visible damage. Please notify us by email within 3 days of receipt so that we may raise the issue with the carrier in time to meet their service guidelines. We cannot assist with damage that is not reported within 3 days of receipt.